By accessing or using http://www.wldcntry.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website. These Terms apply to all visitors, enquirers, and clients of WldCntry Stories.

1. About Us
   WldCntry Stories (ABN 74 941 100 369) is a content, video and photo production house based in Perth, Western Australia. We operate the website http://www.wldcntry.com ("the Website") to showcase our work, provide information about our services, and allow clients and prospective clients to contact us.
   References to "we", "us", and "our" mean WldCntry Stories. References to "you" and "your" mean the person accessing the Website or engaging our services.

   
   

2. Acceptance of These Terms
   By visiting, browsing, or using the Website in any way, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy (available at http://www.wldcntry.com/privacy).
   If you are accessing the Website on behalf of a business or organisation, you represent and warrant that you have authority to bind that entity to these Terms.
   We may update these Terms from time to time. The current version will always be posted on the Website with the date of last update. Continued use of the Website after an update constitutes acceptance of the revised Terms.

   
   

3. Our Services
   WldCntry Stories provides professional content creation, video production, and photography services. Our Website is used to present our portfolio, describe our services, and allow you to contact us with enquiries.
   Information on the Website about our services is provided for general informational purposes. Specific service terms, pricing, deliverables, timelines, and rights will be set out in a separate written agreement (such as a quote, proposal, or service contract) entered into between you and WldCntry Stories for each engagement.
   Nothing on this Website constitutes a binding offer to provide services. An agreement for services is only formed when both parties have signed or otherwise formally confirmed a written contract.

   
   

4. Australian Consumer Law - Your Rights
   Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL), contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied if they fail to be of acceptable quality and the failure does not amount to a major failure.
   The ACL gives you rights that we cannot take away. Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any right or guarantee you have under the ACL or any other applicable law.

Consumer Guarantees for Services
Where we provide services to consumers (as defined under the ACL), we guarantee that our services will be provided with due care and skill, fit for any particular purpose you make known to us before engaging us, delivered within a reasonable time where no timeframe is specified, and supplied at a reasonable price where no price is specified.

Remedies
If our services fail to meet a consumer guarantee, your rights will depend on the nature of the failure.
Major failure: You may cancel the contract and receive a refund of any payment made for the undelivered portion, or you may keep the services and seek compensation for the reduction in value.
Minor failure: We are entitled to fix the problem within a reasonable time. If we cannot or do not fix the problem, you are entitled to a refund or to have the services performed again.

Change of Mind
We are not required to provide a refund or remedy simply because you change your mind after engaging our services. Our specific cancellation and refund terms will be set out in your written service agreement.

Complaints
If you have a complaint about our services, please contact us first using the details in Section 16. We are committed to resolving complaints promptly and fairly.

5. Intellectual Property
   All content on this Website including text, photographs, videos, graphics, logos, design elements, and the overall look and feel is owned by or licensed to WldCntry Stories and is protected by Australian and international copyright law.
   You may view and browse the Website for personal, non-commercial purposes only. You may not copy, reproduce, republish, upload, post, or transmit any content from this Website, modify or adapt it, use it for commercial purposes, remove proprietary notices, or scrape or extract data without prior written permission.

Ownership of intellectual property in materials we produce for clients will be set out in your written service agreement. Unless otherwise agreed, WldCntry Stories retains ownership of all creative work until full payment is received, after which agreed rights transfer.
We may display completed client work in our portfolio unless otherwise agreed in writing.

If you submit content to us, you grant a non-exclusive licence for us to use it to deliver services. You confirm you have the right to provide that content.

6. Acceptable Use of the Website
   You agree to use this Website lawfully and not infringe the rights of others. You must not use the Website for illegal activity, spam, unauthorised access attempts, introducing harmful code, disrupting the Website, using bots without permission, impersonating others, or engaging in misleading or harmful conduct.
   We may suspend or terminate access for breaches.

   
   

7. Accuracy of Website Content
   We take reasonable care to ensure information is accurate but do not guarantee completeness or accuracy. Content may change at any time and should not be relied on as professional advice. We disclaim liability for reliance on Website information.

   
   

8. Limitation of Liability
   To the maximum extent permitted by law, WldCntry Stories is not liable for any loss or damage arising from use of the Website, errors, interruptions, unauthorised access, third-party content, or harmful components.
   Where liability cannot be excluded, it is limited to re-supply of services or the cost of re-supply.

   
   

9. Third-Party Links and Content
   We may link to third-party websites for convenience. We do not control or endorse them and are not responsible for their content. Use them at your own risk.

   
   

10. Social Media
    We maintain social media accounts and require respectful, lawful interaction. We may remove inappropriate content.

    
    

11. Privacy
    We handle personal information according to our Privacy Policy. By using the Website, you consent to this.

    
    

12. No Misleading or Deceptive Conduct
    We aim to comply with Australian Consumer Law and ensure content is not misleading. Please contact us if you believe content is incorrect.

    
    

13. Unfair Contract Terms
    These Terms comply with Australian law. Any invalid or unfair term will be removed without affecting the rest.

    
    

14. Website Availability and Security
    We aim for continuous availability but do not guarantee uninterrupted access. The Website may be unavailable due to maintenance or external factors.
    We take steps to ensure security but cannot guarantee the absence of harmful code. You are responsible for your own device protection.

    
    

15. Indemnity
    You agree to indemnify WldCntry Stories against claims arising from your use of the Website, breach of Terms, legal violations, or infringement of rights.

    
    

16. Contact Us and Complaints
    WldCntry Stories
    ABN: 74 941 100 369
    Email: [email protected], [email protected]
    Website: http://www.wldcntry.com

We will acknowledge complaints within 5 business days and aim to resolve them within 30 days. If unresolved, you may contact relevant Australian authorities.

17. Governing Law and Jurisdiction
    These Terms are governed by the laws of Western Australia and Australia. You submit to the jurisdiction of those courts.

    
    

18. General Provisions
    These Terms, together with the Privacy Policy and any service agreement, form the entire agreement.
    If any provision is invalid, the rest remain enforceable.
    Failure to enforce a provision does not waive it.
    You may not assign your rights without consent.
    We may assign ours at any time.
    We are not liable for delays caused by events beyond our control.

Effective Date: 30/04/2026
Last Updated: 30/04/2026

End of Terms & Conditions